Frequently Asked Questions

Discover the answers to your frequently asked questions about our products and services.

We offer a wide range of premium handcrafted home decor products, including solid wood picture frames, customizable neon acrylic frames, incense holders, belt hangers, and more. Our items are designed to bring elegance, warmth, and functionality to your space.

All of our products are handcrafted with the utmost care and attention to detail. We use high-quality materials such as teak, black walnut, white ash, and acrylic, ensuring that each item is both aesthetically pleasing and durable.

Our picture frames are made from solid wood, including teak, black walnut, white ash, and merbau, combined with premium acrylic for a modern yet timeless design. Some of our frames feature unique, handcrafted designs, including traditional Chinese mortise and tenon joints.

Yes! We offer custom framing services, where you can select the frame material, size, and finish that best fits your style and needs. We also offer bespoke designs for special occasions like weddings, baby showers, and more.

Yes, we ship internationally. Shipping costs and delivery times vary based on the destination. Please check the shipping options at checkout for more details.

Once your order is shipped, you will receive a tracking number via email. You can use this number to track your package through the shipping carrier's website.

We offer a 30-day return policy for most items, as long as they are unused and in their original condition. If you're not satisfied with your purchase, please reach out to our customer service team to initiate the return process.

Yes, we offer gift wrapping for many of our products. Please select the gift wrap option at checkout, and we'll make sure your item is beautifully wrapped for the occasion.

Shipping times vary depending on your location and the shipping method selected. Typically, orders will arrive within 3-14 business days. International orders may take longer depending on customs processing.

Once an order has been placed, we begin processing it immediately. However, if you need to modify or cancel your order, please contact us within 24 hours, and we will do our best to accommodate your request.

Yes, we do offer wholesale and bulk ordering for businesses. Please visit our B2B section for more information or contact us directly for pricing and order inquiries.

We offer seasonal discounts and promotions throughout the year. To stay updated on our latest offers, subscribe to our newsletter or follow us on social media.

Yes, we encourage all customers to leave reviews about their experience and the products they purchased. Your feedback helps us improve and assist other customers in making informed decisions.


  • Vegan

    Our entire collection is vegan and cruelty free.

  • Fast & Free Shipping

    Doorstep delivery to most of the US

  • Natural

    We only use the finest natural ingredients.

  • Recyclable

    All packaging is recyclable and eco conscious.